Welcome to the Privacy Policy of Hotelgood. We prioritize the protection of your personal data and are committed to adhering to the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). This policy outlines how we collect, use, and safeguard your information.
Information We Collect
During your interaction with Hotelgood, we may collect the following personal information:
- Personal Identification: Name, address, phone number 1752230437, and email address [email protected].
- Booking Details: Hotel preferences, travel dates, and guest names.
- Payment Information: Credit card details and billing address.
- Technical Data: IP addresses, cookies, browser type, and browsing patterns.
How We Use Your Information
The personal data we gather may be used for the following purposes:
- To process and manage your hotel bookings efficiently.
- To communicate with you about your bookings or inquiries.
- To improve our website and services based on user feedback and interactions.
- To comply with legal obligations and necessary records for financial accountability.
- To personalize your user experience and suggest relevant services.
Data Sharing and Third Parties
We do not sell, trade, or otherwise transfer your personal data to outside parties except as specified below:
- Partner Hotels: Your booking details are shared with the relevant hotels to confirm reservations.
- Service Providers: Third-party companies who assist us in providing services, such as payment processing and IT support.
- Legal Compliance: To comply with UK law, regulations, or valid legal requests.
Data Security
Hotelgood employs stringent security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security protocols include:
- Data encryption during transmission using secure sockets layer (SSL) technology.
- Regular security assessments and updates to mitigate risks.
- Restricted access to your personal information, limited to authorized personnel only.
Your Rights
Under the UK GDPR, you have specific rights concerning your personal data, including:
- The right to access the personal information we hold about you.
- The right to request rectification of incorrect or incomplete data.
- The right to erasure or to request the deletion of your data under certain circumstances.
- The right to object to or restrict processing of your data.
- The right to data portability, allowing you to obtain and reuse your personal data for your purposes.
To exercise any of these rights, please contact us at [email protected].
Data Retention
Your personal data will be retained only for as long as necessary for the purposes set out in this Privacy Policy, in accordance with our legal obligations and mutual interests. Upon the expiry of the retention period, we will securely delete or anonymize your data.
Cookies Policy
Hotelgood uses cookies to enhance user experience and analyze website traffic. A cookie is a small file placed on your device's hard drive. We may use both session cookies (expire once you close your browser) and persistent cookies (remain on your device until you delete them). By continuing to use our site, you consent to our cookies gathered for the following purposes:
- Remembering your preferences and settings.
- Providing personalized content and advertisements.
- Analytical purposes to improve service efficiency and user experience.
You can choose to disable cookies through your browser settings, although this may affect site functionality and your user experience.
Changes to This Privacy Policy
Hotelgood reserves the right to modify this Privacy Policy at any time. In the event of significant changes, we will notify you via email or through our website. The most recent update to this Privacy Policy was on 24-01-2025.